Capture the details you need to respond

A first message may only say “Are you free next month?” Capture the client’s name, a reliable contact method, event type and date, then ask for the details you need to understand the request. Add a short note so the next conversation has context.

If enquiries arrive through several channels, record them in the same place. This gives you one list to review instead of relying on message search and memory.

Keep follow-ups visible and considerate

A clear status helps you see which people still need a reply, which are actively discussing details and which have decided not to proceed. Follow up when it is useful, keep the message relevant to their event and respect a client who asks not to be contacted again.

Connect an enquiry to its quotation when you prepare one. That way, the original request, event information and proposed price remain easy to review together.

Use a portfolio page to make the first step easier

A focused portfolio page lets prospective clients see your work and contact you without searching through old social posts. Include a concise introduction, selected photographs and a simple enquiry form. Make sure the page looks good on a phone, where many clients will open it.

Pictora provides a public portfolio link and brings submitted enquiries into the same workspace as manually added leads. From there, you can check availability and prepare a quotation when the project is a fit.