Pictora · Legal
Terms of Service
These terms apply when you access or use Pictora. By continuing with sign-in or using the service, you agree to these terms.
Last updated: 5 November 2026
The service
Pictora provides photographers with tools to manage enquiries, clients, calendars, quotations, bookings, payment records, reports, and a public portfolio. Features may change as we improve the service. These terms apply to Pictora accounts operated by MEDOVO LLP.
Your account
Sign in with an account you are authorized to use and keep your account information accurate. You are responsible for activity under your account and for protecting access to it. Use Pictora for a photography business you are authorized to represent, and contact support promptly if you believe someone has accessed your account without permission.
Your information and content
You retain your rights to the business information, client records, text, and images you add to Pictora. You give MEDOVO LLP permission to host, process, display, and transmit that content only as needed to provide and protect the service. You are responsible for the accuracy and lawfulness of your content, for having permission to use it, and for obtaining any permissions needed to publish people or client information. Portfolio information and images you choose to publish are public.
Acceptable use
Do not use Pictora to break the law, infringe another person's rights, send abusive or unlawful material, interfere with the service, probe or bypass its security, or access another studio's information. We may restrict access when reasonably necessary to protect users, the service, or comply with law.
Trial and subscriptions
New accounts currently receive a seven-day trial. A trial or promotional access period may be changed or withdrawn for future accounts. Current paid plans are ₹499 per month or ₹1,299 every three months, inclusive of GST. The price and renewal period are shown before you confirm payment. Choosing a plan charges its full price at that time and ends any remaining trial. Paid plans renew automatically through Razorpay at the displayed interval unless you cancel renewal.
Cancellation and refunds
You can cancel automatic renewal from your account settings. Cancellation stops future renewals; your paid access continues until the end of the current paid period. Subscription charges are non-refundable once paid, except where a refund is required by applicable law. These terms do not limit rights that cannot legally be waived.
Access, export, and account deletion
When a trial or paid period ends, some studio features may become read-only until access is renewed. You can still use the account options provided for billing, data export, support, and logout. You may request account deletion in settings. Deletion is permanent, removes studio data and portfolio media from the active service, and cancels an active subscription. You are responsible for exporting any records you need before deleting your account.
Availability and responsibility
We work to keep Pictora useful and available, but do not promise uninterrupted or error-free operation. You are responsible for keeping your own records and for reviewing quotations, payment entries, client communications, and public portfolio content before sharing them. To the extent permitted by law, MEDOVO LLP is not responsible for indirect or consequential losses arising from your use of the service. Nothing in these terms excludes liability or consumer rights that applicable law does not allow us to exclude.
Updates and governing law
We may update these terms as the service or legal requirements change. We will publish the updated terms here and revise the date below; continued use after an update means you accept the updated terms where permitted by law. These terms are governed by the laws of India. Subject to applicable law, courts in Kerala, India will have jurisdiction over disputes relating to Pictora.
Operator and contact details
Operator: MEDOVO LLP
Principal address: Perinthalmanna, Malappuram, Kerala, India
Customer support: studiosystem.fazil@gmail.com
Grievance officer: Fazil Thekkan, Founder · fazilthekkan01@gmail.com
Consumer grievances will be acknowledged within 48 hours and redressed within one month of receipt.